📅 Last updated: February 24, 2026
🔒 Funnel Insider
At Funnel Insider, security is not an afterthought — it's built into everything we do. When you work with us, you're trusting us with access to your CRM, automations, and business data. We take that responsibility seriously.
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Data Encryption
All data in transit is encrypted using TLS 1.2+. Data at rest is encrypted using AES-256 industry-standard encryption.
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Access Controls
Strict role-based access control (RBAC) ensures only authorized personnel can access client data, on a need-to-know basis.
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Regular Audits
We conduct periodic internal security reviews and vulnerability assessments to identify and address potential risks proactively.
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Minimal Data Collection
We only collect and retain the data necessary to deliver our services. We do not sell or share your data with third parties for commercial gain.
Our Security Practices
Infrastructure Security
Our website and systems are hosted on enterprise-grade infrastructure with multiple layers of protection:
- HTTPS enforced on all pages with TLS 1.2+ encryption
- DDoS protection and Web Application Firewall (WAF)
- Regular server patching and software updates
- Automated backups with secure off-site storage
Client Data Security
When working within your systems (CRM, automation tools, etc.), we follow strict protocols:
- We request only the minimum permissions required to complete the engagement
- All credentials and access tokens are stored in encrypted vaults (never in plain text)
- Access is revoked immediately upon project completion unless ongoing support is agreed
- We never store client data on personal devices
- All team members are required to use strong, unique passwords and multi-factor authentication (MFA)
Third-Party Tools
We carefully vet all third-party tools and platforms we use or recommend. We only work with providers that maintain strong security standards. These include:
- CRM platforms: Salesforce, HubSpot, Pipedrive (all SOC 2 compliant)
- Automation tools: Zapier, Make (Integromat) — both with robust security certifications
- Communication: Gmail / Outlook with enterprise security settings enabled
- Password management: Team-wide use of enterprise password managers
Employee Security Training
Every Funnel Insider team member undergoes security awareness training covering:
- Phishing and social engineering attack recognition
- Secure handling of client credentials and sensitive data
- Incident response procedures
- Data privacy regulations (GDPR, CCPA awareness)
Incident Response
In the unlikely event of a security incident affecting your data, we commit to:
- Notifying affected clients within 72 hours of becoming aware of the breach
- Providing a clear summary of what data was affected and the steps taken to contain it
- Cooperating fully with any regulatory investigations
- Implementing remediation measures to prevent recurrence
Your Responsibilities
Security is a shared responsibility. To help keep your systems secure, we recommend:
- Using strong, unique passwords for your CRM and automation platforms
- Enabling multi-factor authentication (MFA) on all business-critical tools
- Regularly reviewing and auditing third-party app access in your CRM
- Revoking access for former employees promptly
- Keeping your software and integrations up to date
🚨 Report a Security Issue: If you believe you've discovered a security vulnerability in our website or systems, please contact us immediately at security@funnelinsider.com. We take all reports seriously and will respond within 48 hours. Please do not publicly disclose potential vulnerabilities before we've had a chance to investigate.
Compliance
We are committed to complying with applicable data protection laws and regulations, including:
- GDPR (General Data Protection Regulation) — for users in the European Economic Area
- CCPA (California Consumer Privacy Act) — for California residents
- Other applicable local and national data protection legislation
Contact Our Security Team
For security-related questions, vulnerability reports, or data protection inquiries: